SpinHub Casino Privacy Policy

Information We Collect

When you set up an account, we collect personal information such as your name, email address, phone number, date of birth, and home address. We also record your payment details, betting history, and gameplay activity to handle your requests and keep our records up to date.

We automatically gather technical information such as your IP address, browser type, device details, and how you use the website. This allows us to enhance our services and identify any potential security concerns.

How We Use Your Information

We use your personal data to confirm your identity, handle transactions, and offer customer support. This information also assists us in meeting legal obligations and helping to prevent fraud or money laundering.

We may provide you with account updates, promotional offers, and service announcements. You can opt out of marketing communications at any time via your account settings or email preferences.

Your gaming activity enables us to enhance our platform and tailor your experience. We review usage patterns to recommend suitable games and features.

Data Security

Your information is safeguarded using industry-standard encryption protocols, including TLS 1.2 or above. All sensitive data remains encrypted both while being transferred and when stored.

Our systems are regularly audited and updated to maintain security. Access to personal information is limited to authorised staff, all of whom adhere to strict confidentiality requirements.

We keep a close eye on our platform at all times to spot any suspicious activity or unauthorised access attempts. If a security breach is identified, we will inform affected users without delay.

Data Sharing

We do not sell or rent your personal information to third parties. We only share data when required to deliver our services or to meet legal requirements.

We collaborate with reputable payment providers to process transactions securely. These partners access only the information necessary to deliver their services.

Government authorities may request user data as part of official investigations. We comply with valid legal requests while safeguarding your rights as much as possible.

Your Rights

You can access, update, or remove your personal information whenever you wish. Please get in touch with our support team to make use of these options.

You may request a copy of all information we hold about you. We will supply this in an accessible format within 30 days.

You have the right to object to specific data processing activities or ask us to limit how we handle your information. We will respect these requests unless we have valid reasons to continue processing.

If you decide to close your account, your personal data will be deleted once any outstanding transactions have been finalised and all required retention periods have been met.

Cookies and Tracking

We use cookies to remember your preferences, keep your session active, and analyse how the website is performing. Essential cookies are required for the site to work correctly.

Analytics cookies provide insights into how visitors interact with our platform. We use this data to enhance site navigation and features.

You can adjust your cookie preferences in your browser settings. Please be aware that turning off some cookies may impact how the site works.

Third-Party Services

We use third-party analytics and marketing tools to enhance our services. These providers follow their own privacy policies.

Our website may include links to external sites. We are not responsible for the privacy practices of these third-party websites.

Data Retention

We hold your personal information for as long as your account is active. Once your account is closed, we retain some records in order to meet legal and regulatory obligations.

Transaction records are retained for seven years in line with anti-money laundering procedures. Your gaming history is maintained as required by licensing guidelines.

International Transfers

Your data may be transferred to servers outside your country of residence. We have suitable measures in place to safeguard your information during such transfers.

We adhere to relevant data protection laws, no matter where your information is handled.

Children's Privacy

Our services are designed for individuals aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that someone underage has supplied personal information, we will promptly remove it and close the account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. If there are any important updates, we will let you know by email or through an announcement on our website.

The date of the most recent update is shown at the top of this policy. We recommend checking it from time to time to stay up to date on how your information is protected.